FAQ

How do I contact Honcho's Deals if I have an issue with my order?

Please contact us at sales@honchosdeals.com  .We have a 14 day return policy, which means you have 14 days after receiving your item to request a return. Items being returned after our 14 day policy will be accepted at our own discretion.

 Can I return an item?

To be eligible for a return, your item must be in the original condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or any proof of purchase.

How do I start a return?

To start a return, you can contact us at sales@honchosdeals.com. When your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return via Email will not be accepted and sent back to sender,

You can always contact us for any return/replacement questions at sales@honchosdeals.com


My Order is Damaged ?
Please inspect your order upon reception and contact us within 3 days of receiving the item if it is defective, damaged or if you received the wrong item, so that we can evaluate the issue and resolve it in a timely manner.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.


Unfortunately, we cannot accept returns on discounted items or gift cards.


Where is my Refund(s)?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take a 7-10 business days for your bank or credit card company to process and post the refund.